We assure conformance to all statutory, regulatory and customer requirements.
Compliance to ISO 9001:2008 & AS9120:2009, Rev. A establishes the following guidelines on which we base our Quality Management System.
Fenix Group's Quality Management System aims to exceed our customer's expectations, achieve 100% customer satisfaction and continually improve.
Fenix Group's Quality Policy is understood and implemented at all levels of our organization encompassing the quality of our product and the quality of our service. Quality objectives are measurable and monitored for effectiveness.
Fenix Group's Quality Manual is available for review by our customers, governmental and regulatory agencies.
Procedures are in place to review all customer orders to assure that all Statutory, Regulatory and Customer requirements have been met.
Document and Data Control
All documents pertaining to methods and procedures used by Fenix Group are controlled and updated to ensure that only the current revision of documents are utilized.
Purchasing procedures have been established to assure that Fenix Group only purchases from approved vendors. The AVL (Approved Vendor List) is continually evolving as our suppliers are evaluated on a per order basis. Approved vendor applications and quality surveys are on file documenting compliance to Fenix Group quality standards.
Product ID and Traceability
Product ID & Traceability is of the utmost importance and procedures are in place to track, identify and trace all products through receiving, processing, stocking, and delivery.
Quality System Procedures, Work Aids & Work Instructions define all methods used to control the quality of our product and service.
Inspection and Testing
Inspection and testing procedures establish methods to ensure all incoming product is inspected and conforms to the manufacturer's drawings/datasheets prior to storage or being released. Statistical techniques are used to verify acceptability of products.
Control of Inspection and Measuring Equipment
Fenix Group has established methods for the control and calibration of all inspection, measuring and test equipment.
Procedures are established outlining the inspection of all products throughout all processes and records are maintained identifying the status of products from receiving through storage to delivery.
Control of Nonconforming Product
Fenix Group has developed procedures for control, identification, segregation, documentation, evaluation and disposition of nonconforming products.
Corrective and Preventive Action
Corrective and Preventive Action procedures outline measures to eliminate causes of actual or potential nonconformities. Root Cause Analysis is used to determine the corrective action required to eliminate the nonconformity.
Handling, Packaging and Delivery
Procedures have been established defining methods used for product handling, storage, packaging, preservation and delivery of products.
Control of Quality Records
Fenix Group has procedures to control all quality records such as Mfg Certificate of Conformance, test reports, FAA Form 8130-3, EASA Form 1, inspection records and all other records affecting quality. All quality related documents are scanned, saved and backed up for indefinite record retention.
Training records are kept on all employees to assure complete and ongoing training. Job descriptions, duties and responsibilities are documented and understood by all Fenix Group employees.
Internal Quality Audits
Complete System Internal Quality Audits are performed to verify that quality activities and related results comply with planned procedures and to determine the overall effectiveness of Fenix Group's Quality Management System.
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